Well, I just posted the support transcript that walked me through the
repair, step by step.
AG
On Sat, Apr 25, 2015 at 1:22 PM, Chuck Norcutt
<chucknorcutt@xxxxxxxxxxxxxxxx> wrote:
> I'm sure most of you know I don't use Lightroom but I get it anyhow in my CC
> package. A couple days ago Lightroom 6 CC got downloaded and installed...
> first time I'd ever noticed Lightroom CC coming in. This morning I tried to
> at least start it up and all it does is fail after attempting to create some
> new catalog structure. Failure must occur early since it tries the new
> catalog trick on every restart.
>
> I saw posted here that you need to logout and then back into the CC desktop
> app. Took me a while to figure that one out since I don't ever recall
> logging into the CC app and never figured for anything like that to be
> persistent across reboots. Anyhow, finally figured that one out, did as
> suggested and then retried Lightroom. No change in Lightroom behavior at
> all. Nada.
>
> Checking the Adobe website I see the same answer given there and many people
> agreeing it solved their problem. But some (like me) say no and on says
> worked at first and then the same problem returned.
>
> I can't figure out how to use the Adobe help system and am not much inclined
> to do so for the sake of Lightroom. Anyone know any more secret
> incantations?
>
> Chuck Norcutt
>
> --
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--
Ken Norton
ken@xxxxxxxxxxx
http://www.zone-10.com
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