It is not a grey area. The Directive is here:
http://europa.eu/legislation_summaries/consumers/protection_of_consumers/l32022_en.htm
And here is a report on its transposition into national laws, including the UK:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2007:0210:FIN:EN:HTML
Cheers,
Nathan
Nathan Wajsman
Alicante, Spain
http://www.frozenlight.eu
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YNWA
On Apr 28, 2013, at 5:12 AM, Chris Barker wrote:
> That makes it a bit clearer, Jez, but the person in the article was a lawyer
> and quoted the Directive to obtain resolution from the retailer of a mobile
> phone. I realise that the retailer in question acted out of "goodwill", but
> it suggests to me that the line is worth taking.
>
> Many retailers are unclear on consumer law in the UK, so I don't feel that it
> is unreasonable to bamboozle them where the grey areas of EU law or
> directives are concerned.
>
> Chris
>
> On 27 Apr 2013, at 22:37, Jez Cunningham <jez@xxxxxxxxxxxxxx> wrote:
>
>> EU Directives are meaningless until they're converted into national
>> laws. Maybe that's just happened (2011 is mentioned) but it was a
>> directive in 1999. There are loads of Directives not yet cast as laws
>> :-(
>>
>> On 27/04/2013, Chris Barker <ftog@xxxxxxxxxxxxxx> wrote:
>>
>
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