IMO it should make everybody hope they never need service or the camera
fails early enough to be exchanged by the dealer.
___________________________________
John Hermanson | CPS, Inc.
21 South Ln., Huntington NY 11743
www.zuiko.com | omtech1@xxxxxxxxxxx
Olympus OM Service since 1977
On 4/28/2013 2:12 PM, Bill Pearce wrote:
> This does not fill me with confidence. The EM5 just slipped down on my list
> a bit.
>
> -----Original Message-----
> From: John Hermanson
> Sent: Sunday, April 28, 2013 10:20 AM
> To: Olympus Camera Discussion
> Subject: Re: [OM] Extended guarantee.
>
> Olympus service is now Precision Camera Repair in El Paso Texas.
>
> ___________________________________
> John Hermanson | CPS, Inc.
> 21 South Ln., Huntington NY 11743
> www.zuiko.com | omtech1@xxxxxxxxxxx
> Olympus OM Service since 1977
>
>
> On 4/27/2013 1:36 PM, Bill Pearce wrote:
>> I would be concerned about who is backing this warranty What happens if
>> one
>> year and 11 months from now the camera breaks a cheap plastic part and
>> there
>> are no replacement parts for that camera? If a camera is deemed
>> unrepairable
>> or beyond economic repair by the warranty folks, does it just get 86-ed
>> and
>> you are out the money, or is there a replacement option?
>>
>> -----Original Message-----
>> From: Brian Gray
>> Sent: Saturday, April 27, 2013 9:56 AM
>> To: Olympus List
>> Subject: [OM] Extended guarantee.
>>
>> Paul wrote
>> <Message: 53 Date: Fri, 26 Apr 2013 13:08:07 --1 Just got an email
>> from
>> Olympus offering a 2-year extended warranty on the E-M5 for $99.
>> Wondering if it's worth it. With Apple products, I have zero problem
>> buying AppleCare since they've always bent over backwards to make sure
>> I was happy if I had an issue. Don't think Olympus will do the same...
>> Anyone here go for that option?>
>> Without knowing the details of the option which you received (and I do
>> not remember receiving) I would think hard about the the situation if
>> you did not have the warranty and the camera needed repair due,
>> apparently, to a manufacturing defect rather than misuse.
>> The camera is not cheap in the UK and I would hope Consumer Law would
>> require it to last for at least two years before breaking down in
>> non-professional use. I might prove wrong but that would be my choice
>> ie to go back to the supplier for redress or repair.
>> Brian
>>
>
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