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Re: [OM] Extended guarantee.

Subject: Re: [OM] Extended guarantee.
From: "Bill Pearce" <billcpearce@xxxxxxx>
Date: Sun, 28 Apr 2013 13:12:26 -0500
This does not fill me with confidence. The EM5 just slipped down on my list 
a bit.

-----Original Message----- 
From: John Hermanson
Sent: Sunday, April 28, 2013 10:20 AM
To: Olympus Camera Discussion
Subject: Re: [OM] Extended guarantee.

Olympus service is now Precision Camera Repair in El Paso Texas.

___________________________________
John Hermanson  |   CPS, Inc.
21 South Ln., Huntington NY 11743
www.zuiko.com  | omtech1@xxxxxxxxxxx
Olympus OM Service since 1977


On 4/27/2013 1:36 PM, Bill Pearce wrote:
> I would be concerned about who is backing this warranty What happens if 
> one
> year and 11 months from now the camera breaks a cheap plastic part and 
> there
> are no replacement parts for that camera? If a camera is deemed 
> unrepairable
> or beyond economic repair by the warranty folks, does it just get 86-ed 
> and
> you are out the money, or is there a replacement option?
>
> -----Original Message-----
> From: Brian Gray
> Sent: Saturday, April 27, 2013 9:56 AM
> To: Olympus List
> Subject: [OM] Extended guarantee.
>
>     Paul wrote
>     <Message: 53 Date: Fri, 26 Apr 2013 13:08:07 --1 Just got an email 
> from
>     Olympus offering a 2-year extended warranty on the E-M5 for $99.
>     Wondering if it's worth it. With Apple products, I have zero problem
>     buying AppleCare since they've always bent over backwards to make sure
>     I was happy if I had an issue. Don't think Olympus will do the same...
>     Anyone here go for that option?>
>     Without knowing the details of the option which you received (and I do
>     not remember receiving) I would think hard about the the situation if
>     you did not have the warranty and the camera needed repair due,
>     apparently, to a manufacturing defect rather than misuse.
>     The camera is not cheap in the UK and I would hope Consumer Law would
>     require it to last for at least two years before breaking down in
>     non-professional use. I might prove wrong but that would be my choice
>     ie to go back to the supplier for redress or repair.
>     Brian
>

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