The carriers not going to cover damages unless it was
insured for a specific value.
Day before Xmas and your son is finding out now!??!
That is too long - I think even Eboy and PP would take
your side. The guy should have tested it and let you
know right away. I think you are doing the right
thing.
Is the damage physical? Ask for photos!
> Chris,
> Sounds like a difficult situation. I've bought and
> sold a lot on
> Eb*y and this is the rule of thumb I use in the case
> of an item damaged
> in transit: if the outside of the box is intact and
> not crushed, it is
> the packer's fault; if the box is damaged (open or
> misshapen) it's the
> carrier's fault. For fragile items I insist on full
> coverage insurance.
>
> Charlie
>
> -----Original Message-----
> From: olympus-owner@xxxxxxxxxx
> [mailto:olympus-owner@xxxxxxxxxx] On
> Behalf Of Chris Barker
> Sent: Thursday, February 21, 2008 1:54 PM
> To: olympus@xxxxxxxxxx
> Subject: [OM] OT: in the UK, who is responsible for
> goods damaged in
> transit?
>
>
> Hi Chaps
>
> I've gone OT again, but there is a great amount of
> knowledge and
> commonsense around here ...
>
> My son sold a computer to someone in Ireland on the
> Bay before
> Christmas for around 900 jobbies, but insured for
> only 150. The thing
> arrived damaged. The chap told my son so, but has
> only just asked for
> his money back. I have 2 questions:
>
> 1. Who is responsible for the damage.
>
> 2. Is my son liable to refund the payment?
>
> My inclination, as his father, is to take his side
> and to advise him
> to refuse payment and let the Small Claims system
> make the judgement.
>
> Chris
>
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