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[OM] future OM repairs

Subject: [OM] future OM repairs
From: "William Sommerwerck" <williams@xxxxxxxxxx>
Date: Sat, 12 Oct 2002 06:27:14 -0700
"Does anybody here know for a fact that if they sent a 4T to Olympus 9 years
from now, Olympus wouldn't service it for you?"

No. I'm certain they would.

The issue is Olympus's careless abuse of language. When they said they would
continue to provide service for ten years, they were referring only to
products that are officially in production at the time the OM system is
discontinued.

This policy is particularly obnoxious because A: Olympus makes most of the
components used in their bodies and lenses, so there is no excuse (other
than money!) for not setting aside an adequate supply of service parts and
B: serious photographers (or collectors!) accumulate lenses and other
accessories over a period of years, often at great expense, and quite
reasonably expect these products to remain usable for decades.

There are plenty of people using screw-thread Leicas and Rolleiflexes and
Speed Graphics, and no intelligent person would ever suggest they toss out
"that old junk" and get something New! New! New! A good camera is a good
camera, and the only thing that can render it obsolete is not being able to
get film. (You can even have pack-film backs put on Polaroid roll-film
cameras.)

I might add a C: The OM cameras were a conscious effort to create an SLR
Leica. You'd think Olympus would have adopted Leica's policy (at that time)
of servicing almost everything they ever made.


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