I have checked that, John, but I’ll check again.
And yes, Ken, I have checked that there is power to it. Luckily Vuescan is
pretty fussy about having a powered scanner attached before it will do anything.
Chris
> On 7 Mar 2016, at 16:02, John Gettis <jgettis81@xxxxxxxxxxxxx> wrote:
>
> Probably a long shot but have you checked the connection between the lid and
> the and the base unit. also I would check the epson software and see if its
> set in reflective mode. I have a 4490 and did have it come on plugged once
> for a reason I never discovered. Hope this helps John
--
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