I'm late to this party, but Chuck's comment about upgrade and registration
issues just rang a bell. We dealt with this very issue on a number of
machines after a Microsoft office upgrade. It caused no end of trouble with
Excel files. I think that one is your answer, it reads like how we
eventually fixed things.
---
Scott
On Sep 26, 2013 4:12 PM, "Chuck Norcutt" <chucknorcutt@xxxxxxxxxxxxxxxx>
wrote:
> Check this as a possible cause: The poster claims that one possible
> cause of the problem is seen after software upgrades where the
> uninstaller fails to remove the association to the old software version.
> See this page:
> <
> http://answers.microsoft.com/en-us/windows/forum/windows_7-files/problems-with-file-association-in-windows-7-64-bit/8a84fcec-22df-4942-8e35-d98dbe96e327
> >
> and scroll down (past the invalid answers) to the post by Xandragnis who
> says:
> ----------------------------------------------------------------
> After playing around a lil I think I've figured it out.. [for me at
> least..]
>
> The program that you're pointing to isn't registered correctly.
>
> In regedit: Navigate to Computer\HKEY_CLASSES_ROOT\Applications and find
> your .exe name.
> Navigate under its name to shell>open>command. In the Default change its
> location to the actual location of the executable, hit okay and then try
> and reassociate the file type as you normally would.
> -------------------------------------------------------------------
>
> Chuck Norcutt
>
>
> On 9/26/2013 6:56 PM, Chuck Norcutt wrote:
> > Sorry, I have no idea what I said that would cause you to think I
> > thought the problem was in PhotoShop. My guess would be as yours that
> > it's a problem in the OS. Furthermore, even if the direct cause is
> > interference from some other application it's still the fault of the OS
> > for allowing such a thing to happen. But, all that said, PhotoShop is
> > not off the hook.
> >
> > Chuck Norcutt
> >
> >
> > On 9/26/2013 2:28 PM, Paul Laughlin wrote:
> >> Come on, Chuck, the problem is not in Photoshop. It is in the OS and is
> >> a glitch, not the norm. I think that Moose stated the best possible
> >> answer in using the browse to get to the execute file and choose it
> >> there. Also, once CC is installed on the computer, it works just like
> >> the previous versions but has some feature upgrades. The cloud has no
> >> effect on how it works.
> >> Paul in Portland OR
> >>
> >> On 9/26/2013 6:12 AM, Chuck Norcutt wrote:
> >>> The mystery to me is why PhotoShop doesn't automagically appear there
> as
> >>> it has always done for her and me and still does for me with CS6.
> >>
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