On 11/1/2010 6:05 AM, Scott Gomez wrote:
> Your last line is so true, Moose, that I have end-users who I have to
> instruct in how to do anything *other* that that if there's a problem I am
> trying to walk them through over the phone. It's not at all to here the
> person on the other end of the line say: "What green 'Start" button?" They've
> not used it, ever, and literally don't see it any more.
Yup. And I think that's the way it should be, probably for the majority of
users. If they get involved deeper, some are
going to mess about, and then need much more help. :-)
Moose
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