Did you upgrade to SP3?
Chuck Norcutt
Candace Lemarr wrote:
> Some info in case anyone is interested:
> After following Chuck's directions, the file downloads were the same,
> no differences.
> I have installed and uninstalled Olympus Viewer 2 a total of 8 times
> now, all to no avail.
> I have emailed back and forth with Olympus and followed their
> recommendations, still no go.
> I have just spent 45 minutes on the phone with Olympus Tech support and
> a very nice gentleman named Stanley took over my computer remotely and
> he couldn't get Olympus Viewer 2 to run, either. We see an error with
> "Olylaurel.dll", but no one knows what that means or how to fix it. So,
> he will research this and get back to me as soon as possible. I am
> hoping very much that he can find a solution.
>
> Candace
>
> On 6/2/2010 2:08 PM, Candace Lemarr wrote:
>
> I am having great difficulty with trying to download
> Olympus Viewer.
> Using Windows XP sp2, 1.5 gb ram. I have downloaded it with
> Firefox, it
> won't open. I have uninstalled and downloaded it with IE 8
> twice, turned
> off virus protection/firewall, saving it, then installing
> it, and
> rebooted, it still won't open. The screen with the camera
> comes up, and
> then the windows pop up error box comes up and says Olympus
> Viewer
> encountered a problem and needs to close. Sending the
> message to
> Microsoft does nothing, of course.
>
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