I was going to send my OM-1n for a full overhaul to Luton Cameras
Bristol branch in the near future. Now I'm having second thoughts. I
must say though that I tried to contact them regarding fixing a problem
with my Trip 35 about a year ago in March and they never got back to me.
I suppose the e-mail may have not been recieved by them but it was sent
fine. I guess it doesn't show brilliant customer service on their part.
As for sending my OM-1n to John I'd definately do that but I'd be
worried about shipping it back and forth across the pond, especially
since I have no trust in postal services whatsoever.
Best wishes,
Gareth.
Piers Hemy wrote:
> I was going to reply to your earlier thread with the contact details of my
> favoured repairer, Rob. Fortunately I read your followup (below) - I was
> going to suggest Luton (in Luton, I don't know their Bristol branch) who
> have done maybe a dozen bits of work for me, with friendly service and no
> problems. But that is face to face rather than mail order, which may well
> make a difference.
>
> In my experience they *do* know OM inside out, and my understanding is that
> Olympus UK routinely pass their pro-photographer support work on to Luton
> (Olympus UK, of course, has no expertise or spare parts, they sold all the
> latter to Luton).
>
> I do know that others have had success with Colchester.
>
> If the OM10 repair didn't work out, you should have their guarantee to fall
> back on?
>
> --
> Piers
>
> -----Original Message-----
> From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx] On Behalf
> Of Rob Smith
> Sent: 13 January 2005 16:06
> To: 'olympus@xxxxxxxxxx'
> Subject: [OM] Re: OM-1n Maintenance Questions
>
> Funny you should say that.
> Luton Camera repairs was where I had it done.
>
> Rob
>
>
> -----Original Message-----
> From: Simon Worby [mailto:simon@xxxxxxxxxxxx]
> Sent: 13 January 2005 15:56
> To: olympus@xxxxxxxxxx
> Subject: [OM] Re: OM-1n Maintenance Questions
>
>
>
> Rob Smith wrote:
>
>
>>I do not know of a good camera service in the UK to send my camera to.
>>I had my OM10 serviced at a suposed Olympus Specialist.
>>I was not very pleased with the work and this is the OM10 which just
>
> broke.
>
> May I enquire as to who this "supposed Olympus Specialist" was, and why you
> were dissatisfied?
>
> I was unhappy with Luton Camera Repairs. According to our local camera shop,
> I am not the only one, and they don't like sending cameras to them, either.
>
> There are a couple of different repairers in Wallingford; there is a lack of
> sufficient information as whether they are any good.
>
> The other one I know of is Colchester Camera Repairs, which specialise in
> Olympus and Canon. They have had at least one good report here. I currently
> have a camera with them. I will report back when I get it back.
>
> I think it's important we try to build up a list of good/bad repairers in
> the UK. I'm sure we will have a mixed bag of opinions, but at least
> something is better than nothing. Likely as not we will all need one some
> day; as individuals we are nothing, but as a group we may hold some sway.
>
> Regards,
>
> Simon
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--
Gareth.J.Martin
Research Postgraduate
School of Geographical Sciences
University of Bristol
University Road
Bristol
BS8 1SS
g.j.martin@xxxxxxxxxxxxx
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