I just sent a lens back to KEH for problem repair, and it came back with no
problems. Then again, it was low-value and I may have been lucky. It'd be
annoying to have that happen with something expensive.
Andrew
on 2004/10/05 1:52 PM, Mark Dapoz at md@xxxxxxxxxxxx wrote:
>
> On Tue, 5 Oct 2004, John Hermanson wrote:
>>
>> I don't know anything about Canadian Mail procedures, so you'd have to
>> check that out from your side. Nothing unusual happens as far as me being
>> able to receive it. Canadian packages are just delivered with the rest of
>> the mail.
>
> On return of the item taxes will be charged based on the declared/insured
> value of the item. The receiver will have to pay those taxes up front and
> then file to get them back based on the fact that it was an item that was
> sent out for repair. Revenue Canada will of course not refund the full
> amount because they will charge tax (7% GST) on your labour fee (justified
> by the fact that a Canadian should have done the work instead of you.
> Sheesh!).
> It'll also take a couple of months to get any refund.
> -mark
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