Hi Ali, It looks like you have gotten into this about the same time I
have. Olympus America sells the reconditioned with a 90 day warranty
but the new comes with the original warranty I am not sure how long that
is, I bought a new lens from them. I will check in the box and get back
to you. If a retailer sells a new camera it comes with whatever
original manufacturer's warranty exists. If you send in a warranty
card, that act does not create the right to warranty coverage, it is the
purchase. Joe
-----Original Message-----
From: Ali [mailto:farali@xxxxxxxxxxxx]
Sent: Sunday, March 21, 2004 9:03 PM
To: olympus@xxxxxxxxxx
Subject: [OM] Re: OM-3Ti gone
Ok...I won a lens from OLYMPUS AMERICA, however there is another seller
selling the same lens as "brand new". In the listing it says includes;
box,
lens pouch, manual, lens, & WARRANTY CARD. I wondered...is the lens
still
under manufacturers warranty?? Somehow I doubt it! OLYMPUS AMERICA
includes
a 90-day warranty with their refurb items. I feel like I can trust
OLY-America more so than any other seller. Does Olympus include original
packaging....i.e, box, manual, etc?
Thanks.
- Ali
-----Original Message-----
From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx]On
Behalf Of Moose
Sent: Thursday, March 18, 2004 5:11 AM
To: olympus@xxxxxxxxxx
Subject: [OM] Re: OM-3Ti gone
Olympus America IS Olympus in the USA. It is a large organization and
the official repair service. The guy who sells things on the web is just
an employee who simply receives them from the department that
repair/reconditions returns. Did you read their very clear description
of what a reconditioned product is? Their warranty IS a warranty from
Olympus and their 30-day no questions asked return option is quite
generous. By thinking of them as like an individual vendor, you
potentially short change yourself. All the more opportunities for
others. Not me, cause I have no interest in an OM-3(Ti). By the way, the
original listing clearly stated "Camera Body" in large type up on the
top right, directly under "OLYMPUS OM-3 Ti SLR 35mm". Seemed pretty
clear to me.
I don't really care about defending Olympus America, they can take care
of themselves. I just can't see where there was a problem with the
listing. It seemed very straightforward to me. I have bought a few small
items from them and found them to be very professional. The items have
been just as described.
Moose
gordross@xxxxxxx wrote:
>Hi Greg:
>
>I e-mailed the seller this-
>
>Do you have pictures of the actual camera being offered? You state
body,
but
>show a picture with a lens, is there a lens with the unit? What repair
was
>done to the OM 3Ti?
>--------------------
>
>here's the responce to my query on the OM 3Ti----
>
>Dear eBaYer;
>no whatever pictures are on the auction is it, it is just the body, no
lens.
>there is no way that we would know exactly what kind of repair work was
done
>to each individual item. This is why we provide our customers with a
90-day
>manufacturers warranty, and a 30-day"no questions asked"full refund
option.
>Thank you,
>Justin@Olympus America Inc.
>
>
>So I cancelled my esnipe bid right there.
>
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