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[OM] OT Lifetime warranty, was Gitzo Explorer etc...

Subject: [OM] OT Lifetime warranty, was Gitzo Explorer etc...
From: Chris Barker <ftog@xxxxxxxxxxxxxxxx>
Date: Fri, 4 Apr 2003 07:09:08 +0100
You may be right, Skip, about the practicality of honouring a lifetime warranty, but I should have no hesitation in pursuing legally a manufacturer who failed to honour it - as long as they were still in business. It would cost me nothing (in the UK), but it helps to persuade manufacturers and retailers to maintain a good standard of integrity in their dealings with their customers.

Chris

On Thursday, Apr 3, 2003, at 14:42 Europe/London, Skip Williams wrote:


As far as lifetime warranty, I didn't really believe that hogwash. Very few makers of ANYTHING can economically offer a lifetime warranty, as things wear out. The small repair bills for my three Gitzo tripod/monopods are easily amortized over the number of uses that I've gotten from them.

You may be too quick to judge Gitzo by your experience, which sounds poor.

Skip
<|_:-)_|>

C M I Barker
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