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Re: [OM] Re: ? Gitzo Explorer and Tamron 80-200mm f2.8 ?

Subject: Re: [OM] Re: ? Gitzo Explorer and Tamron 80-200mm f2.8 ?
From: Tris Schuler <tristanjohn@xxxxxxxxxxxxxx>
Date: Mon, 03 Mar 2003 09:09:27 -0800

As far as the Gitzo, I have a carbon fiber one that is trash. I sure wouldn't trust it on a long trip. It's been in the shop three times, and the last time, they told me it's "lifetime warranty" had expired, and charged me $50 to fix it. Now one of the collars has come off, and I'm going to epoxy it myself and dump it on eBay (with full disclosure, of course).

I'll NEVER buy another Gitzo product.

Please let me get this straight. You say that some shop told you that your Gitzo tripod, which you bought _with_ the old Gitzo lifetime warranty (presumably this was a new purchase) is no longer covered by said warranty?

From what I know of US contractual law (not much, admittedly), in the USA the warranty you buy a product under is a _contract_ between you and the manufacturer and remains in effect regardless of what that manufacturer's subsequent advertised warranty policies (contracts) might be with other buyers. So, if you bought your Gitzo with a lifetime warranty then that warranty (contract) between you and Gitzo remains in place and is enforceable. (Maybe the Oly list has a lawyer who can correct me on this.) If you bought your Gitzo tripod used, say, it may or may not be that the original life-time warranty could be transferred to you--that's another matter.

What repair facility told you this? Did you bother to follow through to see what your rights are?

By the way, Gitzo was bought out about ten years ago and is now owned by an English conglomerate (Vitec Group PLC in the UK) which also has rights to the Manfrotto line. No matter, what you say smells rotten.

Tris


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