>It's particularly galling to hear that parts must be
>cannibalized from existing lens stocks! What about the
>customers who would have bought those lenses if they hadn't
>been torn apart?
Yes, Olympus would make money on those lenses. That is why
I do not believe the story that John H. was told. A company
that plays the games that Olympus does would probably not
keep expensive lenses as parts repositories. One of the
doorstop holders can settle this issue, though. Send the
doorstop in for repair. If Olympus claims that parts are
not available, then it becomes harder to believe that they
have spare lenses.
>It makes more sense to stock commonly needed parts, rather
>than holding good lenses in reserve.
Yes, this is the issue in a nutshell. Some parts often fail,
some parts rarely fail, and most parts never fail. A smart
company stocks many parts in the first category, an average
number of parts in the second category, and only a few in the
third category. Stocking complete lenses guarantees that most
of the lens will end up sitting on the shelf.
Pete
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