UPS sure has their problems shiping out of the US! Within the US, though,
in 14 years they have never lost a package I've shipped, I've never gotten
anything damaged from them, either.
They will often open items (shipped by the occassional user) to make sure
a damaged / smashed item hasn't been packed which allow the person on the
receiving end to put in a pre-arranged damage claim.
USPS has their place for lots of losses and damage. Obstinance at the
front counter is also a strong suit. I took a package to them once, weight
approx 1.5 lbs. A camera going back to Australia. First she said it could
only be insured for $40.45 maximum, and that the blue-edged insurance form
was wrong. Then I had to fill out a different . After arguing with her that
a week ago I shipped one to Australia, insured for $800, she just stared at
me like a deer in headlights. I paid and left. When I got home I looked at
the receipt. Instead of entering my item as a "parcel", she entered it in
the computer as a "letter".
This is a simple mistake, but can you imagine how impossible it was to
explain to them? Even more impossible was expecting a comment like "I guess
we made a mistake" .
When is a package a letter? When you take it to the post office.
John Hermanson
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___________________________________
----- Original Message -----
From: "William Clark" <wclark@xxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Thursday, July 12, 2001 12:26 PM
Subject: RE: [OM] Well, sometimes you just get hosed...
| I am curious. I have only been a list member for about 11 months now
| (anyone want to give me a nice OM lens for my 1 year anniversary?) and the
| UPS thread seems to come up at least once a month or so. Has this been
the
| case going way back in time or is it only a recent issue?
|
| -Bill
|
| -----Original Message-----
| From: Timpe, Jim [mailto:Jim.Timpe@xxxxxxxxx]
| Sent: Thursday, July 12, 2001 12:13 PM
| To: 'olympus@xxxxxxxxxxxxxxx'
| Subject: RE: [OM] Well, sometimes you just get hosed...
|
|
| You know, the great Pacific NW is the point of origin for many fine
| 'things'... UPS, Microhoser, Boing,boing, and the list goes on...
|
| -----Original Message-----
| From: davidt@xxxxxxxxxxxxx [mailto:davidt@xxxxxxxxxxxxx]
| Sent: Thursday, July 12, 2001 9:11 AM
| To: olympus@xxxxxxxxxxxxxxx
| Subject: Re: [OM] Well, sometimes you just get hosed...
|
|
| > The clue was that the packing I received was completely different than
| > what was sent by the shipper.
|
| aaaahh... UPS: the UN-TIED Parcel Service...
|
| DavidT
|
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