Re: [OM] Thunderbird email client

[John Hudson]

Michael .... thank you for that advice. I will be making regular copies 
of that directory tree file. The desktop is a Win 10 machine.
I decided to download and install the latest version of Thunderbird and 
turned off all of the add-ons trusting to luck that the folder tree 
would survive. It did ! I am now up and running again.
Again thanks for your advice.

jh


On 2017-06-06 5:30 PM, Michael R. Collins wrote:
> John:
>
> [Assuming your "desktop" is a Mac or things are the same in the Windows
> version...]
>
> In Tools / Account Settings, under your specific account name on the
> left, Server Settings, Message Storage section, you'll see the Local
> Directory setting, a directory path. Mine is [partially redacted]
> "/Volumes/xxxxxxx/Documents/xxxxxxx/technology/e-mail/Thunderbird/Michael.Collins_ownvolition.com".
> If you make a copy of that directory tree, you could presumably restore
> it if something got mucked up.
>
> Michael
>
> On 2017-06-06 4:16 PM, john hudson wrote:
> > Does anyone have a suggestion for unfreezing the Thunderbird email
> > client program on a desktop machine?
> >
> > The three or so email addresses I have all load along with their
> > various folders. The mouse's scrolling wheel scrolls through all the
> > folders but the mouse pointer is inoperative. The folders and
> > sub-folders are frozen.
> >
> > I have tried using "ThunderFix" but it is ineffective. I suspect that
> > the Thunderbird program has been corrupted.
> >
> > Thunderbird works perfectly on my laptop.
> >
> > When I go directly to my folder and sub-folder tree using my ISP's web
> > mail facility the tree functions perfectly on both my desktop and laptop.
> >
> > By downloading and re-installing the latest version of Thunderbird
> > would there be any risk of corrupting, damaging or eliminating my
> > existing folder and sub-folder tree of existing stored email traffic?
> >
> > Thanks in advance for all and any helpful comments
> >
> > jh
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