Hi all, Update on my Olympus M5 ll Titanium finish with unresponsive
rear screen. As you might be aware rear screen stopped working after 5months
use , under 2,000 exposures and with the twist/tilt feature used perhaps a
dozen times. The situation was complicated by the fact that I live in the UK
and sourced the camera at a £300/$400 discount from Hong Kong.During my Initial
phone call to Olympus I was told that since the Camera was a grey import
warranty was void !
I sent the camera to Olympus UK stating that this seemed to be a common fault,
and regardless of where it was sourced 6 months gentle use was not what I had
come to expect from Olympus cameras.Camera was then forwarded to Olympus
European service Centre in Portugal.9 am this morning ring of doorbell, courier
standing outside with my repaired camera ! Faulty rear screen replaced with
compliments!!! Posted to UK centre on 27/9/16 returned from Portugal on
10/10/16.it seems churlish to point out that the complimentary lens cloth was
missing !
I was expecting a large bill but Olympus have come up trumps, This really has
given me a good start to the week. Of course I now have to spend a while
checking all settings....I was always going to write them down BUT never got
round to it.... but that is a small price to pay. Regards John Duggan, Wales, UK
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