No, what I read into is it bad software design. No system should be
able to clobber the host O/S by simply installing software. Mandates to
turn off other software are generally to avoid problems with locked
files caused by other running applications. If that is somehow critical
to Adobe installation then Adobe should check for the existence of other
applications or locked resources before and during install. Should they
detect a problem or be prevented from taking some action by an
anti-virus app. they should check for these problems, declare an error,
abort the installation and undo anything they've done up to that time.
I almost never follow instructions to shut down all apps and never do I
shut down my anti-virus system and I have never had an installation
failure (including many installs of PhotoShop and Lightroom). It is not
rocket science, just good software design and implementation.
I respectfully suggest that you listen to this old IT guy as well. :-)
Chuck Norcutt
On 12/14/2013 2:49 PM, Paul Laughlin wrote:
> Hi Chuck, I went through a number of those reviews on Amazon for
> Photoshop Elements 2 that had problems with the installation.
> I believe that most of them failed to comply with the Adobe mandate to
> turn off all Adobe products and to turn off or disable all anti-virus
> software. That does include Adobe Reader.
> Failure to comply with that can cause install problems.
> I talked to an IT friend last night, and they agreed that would probably
> be the problem.
> I respectively suggest that you read too much into those bad reviews. VBG
> Paul in Portland OR
>
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