Bob:
To add a bit more. We dealt with a real person, we had a name and e-mail
for our "adjuster", claim file number everything. AMEX offices can be
reached toll-free, which my wife did from Florida.
Martin
On 30/07/2013 8:34 PM, Bob Whitmire wrote:
> Did you have to pay the rental companies up front and get reimbursed, or did
> AMEX play the "we've got your money, car company" card? And did you have to
> make phone calls from the vendor desk? Do they let you use their phones? <g>
>
> --Bob Whitmire
> Registered Neanderthal
>
> On Jul 30, 2013, at 7:42 PM, Tina Manley wrote:
>
>> We always use American Express and deny any other coverage. American
>> Express has always backed us up in any dispute with car rental companies,
>> and there have been quite a few!
>
--
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