>From long dealings with them, I am confident that your 'villain' is entirely
innocent, and equally entirely at the mercy of the manufacturer/sole
importer, who is perfectly happy to fob customers off with "Contact our
authorised agent/repairer in Luton" while at the same time cannot supply the
parts needed to Luton.
>From UK-centred E-system user groups it's clear that Luton are perfectly
happy to supply the parts they have at very reasonable prices. The problem
arises when they don't have the parts, and Luton have in the past got to the
stage of *me* supplying *them* with parts available online from Olympus
America which Olympus UK would not supply!
Piers (been away for a few days)
-----Original Message-----
From: Chuck Norcutt [mailto:chucknorcutt@xxxxxxxxxxxxxxxx]
Sent: 09 October 2012 14:34
To: Olympus Camera Discussion
Subject: Re: [OM] OM. Customer Service $@*+!!!
Perhaps, but less than $14 of it (I'm assuming 18% VAT). I don't know how
guilty Olympus is in this case. Sounds to me like the villain is Luton
Camera.
Chuck Norcutt
On 10/9/2012 9:26 AM, NSURIT@xxxxxxx wrote:
> In a message dated 10/9/2012 7:28:03 A.M. Central Daylight Time,
> john.duggan10@xxxxxxxxxxxxxx writes:
>
> USA cost $74 UK cost $165+ !!!!!!
>
> We don't yet have a VAT. Could that explain part off the difference.
Bill
> Barber
>
>
>
>
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