I just bought my Dad a Kindle for its very high resolution paper white screen
and its ability to easily change text size. His vision is not good and he has
been buying very expensive large print books. He loves Louis L'Amour westerns
which can be bought at Amazon for $5-6. So far I've only bought one as a trial
but got exactly what I expected. Your vent caused me to go check Amazon's
policy on returning books which is very straight forward.
See
<http://www.amazon.com/gp/help/customer/display.html/ref=hp_200127470_ksupport_returns?ie=UTF8&nodeId=200144510>
which says in part:
Returning Kindle Content
Any content you purchase for Kindle from the Kindle Store is eligible for
return and refund if we receive your request within 7 days of the date of
purchase. Once a refund is issued, you will no longer have access to the item.
To request a refund and return, click the Customer Service button in the
Contact Us box in the right-hand column of this page to reach us via phone or
e-mail. Please make sure to include the title of the item you wish to return in
your request.
Chuck Norcutt
> -------Original Message-------
> From: Charles Geilfuss <charles.geilfuss@xxxxxxxxx>
> To: Olympus Camera Discussion <olympus@xxxxxxxxxxxxxxxxx>
> Subject: [OM] [OT] I'm really pissed
> Sent: Apr 21 '11 08:34
>
> This is very much off topic but I need to vent. If any of you have eBook
> readers you need to be aware of a problem. I have a B&N Nook and last night
> I purchased and downloaded a title called "The Perfect Host" by Theodore
> Sturgeon. The B&N website says the ebook is a collection of 17 short stories
> by said author written between 1948-50 and is one of a ten volume set of the
> complete short stories by TS. After downloading I open the document only to
> find it is ONE short story. WTF! Did I misread it? I went back the the
> website and no my eyes did not deceive me...17 stories...yada,yada,yada.
> Crap! This morning I called B&N Customer Service which of course is in India
> (hello my name is Peggy...somehow I don't see the humor in that commercial
> anymore). They are absolutely no help. "You downloaded the book so we cannot
> give you a refund." Well of course I downloaded it; how would I know that it
> is falsely represented on your website.
> Fortunately I'm only out a small sum but now I have zero faith in B&N
> especially their eBooks of older titles.
> My blood pressure is back to normal. You may return to your regularly
> scheduled programing.
>
> Charlie
> --
> _________________________________________________________________
> Options: http://lists.thomasclausen.net/mailman/listinfo/olympus
> Archives: http://lists.thomasclausen.net/mailman/private/olympus/
> Themed Olympus Photo Exhibition: http://www.tope.nl/
>
>
--
_________________________________________________________________
Options: http://lists.thomasclausen.net/mailman/listinfo/olympus
Archives: http://lists.thomasclausen.net/mailman/private/olympus/
Themed Olympus Photo Exhibition: http://www.tope.nl/
|