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Re: [OM] OT: Printers

Subject: Re: [OM] OT: Printers
From: "Jim Nichols" <jhnichols@xxxxxxxxxxxxx>
Date: Wed, 28 Oct 2009 18:13:31 -0500
Candace,

I have been using an Epson Stylus Photo R800 for more than four years, and 
it has never failed, only requiring ink refills.  I use regular Epson 
refills from Atlantic Exchange in Florida, so I know nothing of its 
compatibility with your inks.  It has the hardware to handle printing on CDs 
and DVDs.  There are several sources available on-line.  Just a thought.

Jim Nichols
Tullahoma, TN USA
----- Original Message ----- 
From: "Candace Lemarr" <CandaceRocks@xxxxxxxxxxx>
To: "Olympus Camera Discussion" <olympus@xxxxxxxxxxxxxxxxx>
Sent: Wednesday, October 28, 2009 4:53 PM
Subject: [OM] OT: Printers


>
>   This is totally off topic, but there is so much knowledge here that I
>   am hoping someone can help me with a not so fun problem I am having.
>   I need a new home printer, I will give some background in a moment.
>   The printer needs to print "decent" photos for proof sheets and home
>   snapshots. All professional printing I have done at a lab.
>   The printer needs to print on CDs/DVDs.
>   The printer cannot be an HP, unless someone knows something that
>   counters my experience, as my experience is that the cd/dvd print
>   software is absolutely horrible, no flexibility, you cannot change
>   fonts or font size, or move text and images around. You are locked
>   into their print layout.
>   Over the past 6 years, for home photo printing and cd/dvd printing I
>   have used Epson printers. The first one was a very basic model that
>   lasted about 5 years, not one problem, until one day my computer
>   announced "your Epson printer has reached the end of it's life cycle."
>   and that was the end of that.
>   I then purchased the Epson Artisan 700. I absolutely loved it. Not one
>   single problem with it. Until, one day, after not quite 7 months of
>   usage, it simply would not feed any paper other than plain white
>   paper. Nothing. Epson's customer service was/is non-existent, and I
>   returned the printer to Sam's Club for a full refund, as I had
>   purchased the Sam's Club warranty for a very minimal fee. As is often
>   the case, no one in town sold the Artisan 700 anymore. This was on
>   September 27th of this year.
>   I had/have 2 entire sets of cartridges full of Claria ink, the 99 and
>   98 series. The only printer in this town that used those as of
>   September 27th was the very new Epson Artisan 810 at Office Depot. It
>   wasn't even listed in their store yet, or out on the shelves, but a
>   salesperson had seen them come in and got one for me to look at. I
>   decided to purchase it. Well, today, it died the exact same death as
>   the Artisan 700. After an hour long phone conversation with Epson, in
>   which I was treated like a complete moron until they decided that I
>   just might be right about the fact that the printer wasn't working,
>   Epson so kindly (heavy sarcasm) offered to ship me a replacement. I
>   asked if it would be a new model or a refurbished one, and the
>   implication the conversation gave was that if they didn't have a
>   refurbished one, then I would get a new one. But first, I would need
>   to give them my credit card so they could charge me for the new one,
>   and then refund my money after they received my broken one in return.
>   I was no where near ok with that solution. I called Office Depot, was
>   told they had one in stock and that I could exchange mine. I went down
>   there, and the "one they had in stock" was the display unit that they
>   were not allowed to sell to me. (One wonders what is wrong with people
>   these days, but that's another topic for another day). After some
>   dithering, they decided they would refund me my money, even though I
>   had the printer for more than 14 days. (??!!) I had purchased the
>   extended warranty, so they wanted to ship it off for repairs, not
>   refund my money. The only printer they had that would do photos and
>   print on CDs/DVDs is an HP, again, the CD print software that comes
>   with the HP is horrible, in my opinion. In fact, all comments I can
>   find online about HP's cd print software confirms that opinion.
>   Anyhow...so here I am, stuck, with no printer.
>   Does anyone have personal experience, recommendations, warnings, etc
>   that I can consider?
>   You have no idea how sorely tempted I was to chuck that Artisan 810
>   through my front window, but this would have only caused me more
>   frustration. It would seem that one should get more than 3 weeks use
>   out of something one paid more than $300.00 for. I am rather
>   frustrated.
>   On another note, I have had two different salespeople tell me recently
>   that "rollers drying out and not working anymore is a real problem in
>   Colorado". Is there any truth at all to this?
>   If you bother reading this and replying, I thank you in advance.
>   A very frustrated Candace in Colorado.
>
> Candace
> -- 
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> 


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