It took a long time to defeat that old reasoning.
Chuck Norcutt
Tom Scales wrote:
>>
>
> Considerable experience here with this and all the studies of the time. The
> magic response time was 2 seconds, as I recall. In fact, if you
> consistently provided sub-2 second response time, you set an artificial
> expectation that couldn't be consistently met and then you had the same
> productivity problems if it went above that new threshold, even if it was
> under 1/2 second. Most of the online tools at the time (TSO, CICS, etc.)
> had the ability to force a minimum response time (almost universally set at
> 2 seconds) so you didn't train the user's expectations incorrectly.
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