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[OM] Re: OT Me and FedEx incompetence

Subject: [OM] Re: OT Me and FedEx incompetence
From: Jim Couch <zuikoholic@xxxxxxxxxxxxxxxxxxxx>
Date: Tue, 13 Mar 2007 15:48:17 -0700
Walt,

Appears fine to me. I will no longer use FedEx ground unless there is 
absolutely NO alternative! To many problems and poor response. BTW,  the 
ground division is totally different from the expedited Fedex which 
really does have it's stuff together. I do wonder what the ineptness of 
the ground side of things will wind up costing Fedex as a whole.

BTW, here is a tip if you don't get a response on the package soon - 
file a claim. I had a very expensive package my shop shipped to a 
customer go missing last year (different carrier, but I think it would 
work here as well.) after messing around for two or three days 
attempting to get the package found I filed a claim for the loss, 
wouldn't you know it they found the package and had it deliver to the 
customer first thing the next day!

Jim

Walt Wayman wrote:
> Was this too nasty, or am I right to expect a reply in a day? I sometimes get 
> over-irritated.
>
>   

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