I would have given him/her a choice just as you did and tell them either one
would be OK with me. In this case I might not have offered to pay for the
repairs because he was so upset with the condition and would probably refunded
the money plus shipping both ways. Photos are very helpful on expensive
items. In my current madness sales, I've not furnished photos, but have
offered some pretty decent stuff at decent prices and as always, offer a
"money
cheerfully refunded guarantee" if the items does not meet with their
satisfaction. There have been a couple of cases over the years where I have
paid for
repairs that exceeded the price paid for the item. Doesn't happen often as I
check and recheck before shipping. Bill Barber
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