Highjacked accounts seem to account for a lot of the criminal activity
perpetrated on the Web. I caught a crook at work at Amazon a couple
weeks ago and phoned to report him/her. The person who answered was
clueless.
Is it that difficult to create secure accounts? Or are the account
holders lax about protecting them?
ScottGee1
On 11/22/05, Brian Swale <bj@xxxxxxxxxxxxxxx> wrote:
>
> Hello all,
>
> I have at last found a link to eBay customer support that works, though they
> are about a couple of days slow to respond.
>
> There has been a series of scams involving Linhof Technorama 17s cameras,
> typically "sourced" in China, HongKong or Singapore, and with an ostensible
> German seller.
>
> I have reported this E-1 case to them 15 minutes ago.
>
> Here is some of what the eBay people wrote to me today about the last one
>
>
> > My name is Konrad, and I would like to thank you for your report.
> >
> > The recent items listed with this account were the result of an
> > unauthorized account takeover. We were not aware of this activity until
> > some time after the listings appeared on the site. Once we became aware
> > of this activity, immediate action was taken. We are now in the process
> > of restoring the account to its true owner. At this time the transaction
> > in question should be considered null and void.
> >
> > Let me suggest a few ways this could have occurred.
> >
> > If the user had a relatively simple password or password hint question
> > it is possible that a third party was able to gain access to the account
> > by guessing the password.
> >
> > It is also possible that the user could have unknowingly provided his or
> > her password to another party. Some eBay members have reported receiving
> > messages asking for User IDs and passwords. These messages appear to
> > come from eBay Support, but in fact are not. eBay will never ask for
> > sensitive information of this nature through email.
> >
> > Finally, there are a number of computer viruses in circulation that log
> > and record keystrokes. It's recommended that computer users keep their
> > virus alert software up-to-date, and check their system often for
> > problems. A firewall for high-speed Internet users is also highly
> > recommended.
> >
> > Please be aware that eBay urges caution when purchasing high-priced
> > items, especially if the price seems too good to be true.
> >
> > We do not recommend the use of instant cash wire transfer services such
> > as Western Union and MoneyGram, and we ask that users decline sending
> > payment in cases where these are the only methods of payment offered by
> > the seller. Generally, if payment is sent using an instant cash wire
> > transfer service and the item is not delivered as promised, no recourse
> > is available for recovering funds. In most cases, a verified escrow
> > service should be used when purchasing high dollar value items. More
> > information on the benefits and risks of individual payment methods can
> > be found at:
>
>
> Brian
>
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