Luton Cameras seem to be fairly relaxed about their ability to order parts at
present, but if Oly UK are getting obstructive, and the Germany / Japan options
are all that's left, then I'm sure it will impact on their lead times / prices
/ willingness. I really hope you're right, but Oly UK have been in serious
denial about OM for years.
The retailer I was describing was after products, as you say, caps, shoes, lens
pouches TTl cords and the like, and was told by UK that they weren't
distributing these things any more. I belive all these are in the current Oly
price list!
And the OM system is still on the Oly UK website!
Julian
> from: John Hermanson <omtech@xxxxxxxxx>
> date: Thu, 27 Mar 2003 13:47:26
> to: olympus@xxxxxxxxxxxxxxx
> subject: Re: [OM]Spares and Accessories in the UK
>
> Spares of repair parts or products are 2 different things. (Shoe 4, body
> cap are products, self timer lever, battery cap are repair parts. They
> should have repair parts for items like 3Ti, 4Ti. If not they can order
> them from Olympus Japan because they are very actively supplying them. They
> probably won't have parts for old bod's. If they are an official Olympus
> Warranty repair station I'd imagine they would be required to have a stock
> of parts for current models.
>
> _________________________________
> John Hermanson www.zuiko.com
> Camtech, Olympus Sales & Service since 1977
> 21 South Lane, Huntington NY 11743-4714
> 631-424-2121 For Free Olympus manuals,
> please call 1-800-221-3000
> _________________________________
> ----- Original Message -----
> From: <julian_davies@xxxxxxxxxxxxxx>
> To: <olympus@xxxxxxxxxxxxxxx>
> Sent: Wednesday, March 26, 2003 11:49 AM
> Subject: [OM]Spares and Accessories in the UK
>
>
> > Just rang Olympus UK to order some spares. Mentioned OM. "Sorry, we don't
> do spares for OM any more, it's discontinued". I pointed out 1 that some OM
> is available new still. 2 that they promised 10 years parts availability.
> got a very paranoid questioning about who was daring to sell OM in the UK,
> and an admission that Luton Cameras (who are excellent independents) were
> the place to contact, implying that they had taken on spares supply in some
> kind of official capacity. The last statement was the clincher - "If they
> don't have it then you'll have to look around for it"
> > Spoke to Luton Cameras. they know nothing about this, and said that they
> were ordering spares from Olympus UK, as were several other repair shops who
> had taken on retailing of spare parts when Oly UK decided they weren't
> interested some years ago. Very confusing, but I am getting to be less than
> confident about the long term position. there was no indication from Oly
> that they would order spares they didn't have.
> >
> > On a related note, one of the retailers I do a fair bit of business with
> has told me that Oly are no longer importing ANY accessories into the UK. He
> is having to go to Hamburg or further to buy items which are still
> "officially" available.
> >
> > Julian
> >
> > Julian
>
>
>
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