We should really try and organize an OM users group that speak in a louder?
voice to demand Oly's live up to its spare parts support within the ten
year guaranteed period.
What if we draw up a web based listing sending a petition to Oly Japan? But
we should draw into the petition Oly users in ALL countries, and add how
many of us are anyway still Oly customers in their current Digital product
line. They may feel more obligated seeing that we remain current customers.
Just wishing....to slow the demise of a unique product representative of
values now disappearing.
----- Original Message -----
From: <julian_davies@xxxxxxxxxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Thursday, March 27, 2003 12:49 AM
Subject: [OM]Spares and Accessories in the UK
> Just rang Olympus UK to order some spares. Mentioned OM. "Sorry, we don't
do spares for OM any more, it's discontinued". I pointed out 1 that some OM
is available new still. 2 that they promised 10 years parts availability.
got a very paranoid questioning about who was daring to sell OM in the UK,
and an admission that Luton Cameras (who are excellent independents) were
the place to contact, implying that they had taken on spares supply in some
kind of official capacity. The last statement was the clincher - "If they
don't have it then you'll have to look around for it"
> Spoke to Luton Cameras. they know nothing about this, and said that they
were ordering spares from Olympus UK, as were several other repair shops who
had taken on retailing of spare parts when Oly UK decided they weren't
interested some years ago. Very confusing, but I am getting to be less than
confident about the long term position. there was no indication from Oly
that they would order spares they didn't have.
>
> On a related note, one of the retailers I do a fair bit of business with
has told me that Oly are no longer importing ANY accessories into the UK. He
is having to go to Hamburg or further to buy items which are still
"officially" available.
>
> Julian
>
> Julian
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