Matt,
Any repair job can require a return visit. Unfortunate but true. In good
faith, John agreed to readdress the problem. You dropped the ball. You
expect to return to the game over 2 years later. You have extremely unfair
expectations. John's site states: Completed, paid overhauls are covered by a
6 month warranty. You are being unreasonable. 2 years is a ridiculous
stretch for something you could have taken care of long ago. Don't expect
any sympathy here by bashing the good name of our long standing, frequently
contributing fellow member. Many messages of thanks and praise have been
shared here for John's work. Your woeful account bears negatively only on
yourself.
Mickey
----- Original Message -----
From: "Matt Haber & Jane Diamond" <solstice@xxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Saturday, May 04, 2002 12:51 AM
Subject: [OM] Caution on John Hermanson
> John has a long history of helpful information and a good reputation
> on this list, so when my OM-1 stopped syncing properly, he
> seemed a natural choice for a repair. After 4 or 5 months, and cash
> about equal to the retail value of the camera, I had the camera
> back, and used it on a commercial shoot. Big mistake. Still didn't
> work. I let John know, and he agreed to fix what he didn't. Smarting
> from a botched job, I waited a while (ok, more than two years), with
> the OM-1 pretty unusable to me (as a studio shooter, all i use is
> strobe). I finally decided to sell the body. I asked John to follow
> through on the repair he'd not completed (I offered to pay for parts),
> so that I could in good faith sell a fully working body.
>
> John refused. He said, in so many words, that he didn't legally have
> to, so he wouldn't.
>
> The bottom line seems to be that John will take the time that he
> wants to "fix" cameras, but won't allow a comparable time
> multiplier for to follow through on failed repairs.
>
> -matt
>
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