Hi all.
Gotta come out of lurk mode on this one.
To expect John or any business for that matter to honor a 6 month warranty
after 2 years is crazy and totally unreasonable in my opinion. I would be
embarrassed to try such a thing. And then to have the nerve to post such a
complaint on this list is unbelievable to me. John's warranty is clearly
posted on his web site and the sticker in the film chamber clearly states 6
month warranty from the date the camera was serviced.
I don't know John personally, but have talked to him on the phone and he
was very professional and friendly. He's serviced 3 OM bodies for me and I
am a VERY happy customer. He wouldn't be in business very long with a
reputation of ripping off people.
My recommendation would be to sent the camera back to John, have him repair
it and expect to pay for the service. I'm confident you'll be a happy
customer.
Back to lurk mode.
Regards to all,
John
At 09:51 PM 05/03/2002 -0700, you wrote:
>John has a long history of helpful information and a good reputation
>on this list, so when my OM-1 stopped syncing properly, he
>seemed a natural choice for a repair. After 4 or 5 months, and cash
>about equal to the retail value of the camera, I had the camera
>back, and used it on a commercial shoot. Big mistake. Still didn't
>work. I let John know, and he agreed to fix what he didn't. Smarting
>from a botched job, I waited a while (ok, more than two years), with
>the OM-1 pretty unusable to me (as a studio shooter, all i use is
>strobe). I finally decided to sell the body. I asked John to follow
>through on the repair he'd not completed (I offered to pay for parts),
>so that I could in good faith sell a fully working body.
>
>John refused. He said, in so many words, that he didn't legally have
>to, so he wouldn't.
>
>The bottom line seems to be that John will take the time that he
>wants to "fix" cameras, but won't allow a comparable time
>multiplier for to follow through on failed repairs.
>
>-matt
_____________________
John Finch
Columbia, SC
SCSarge@xxxxxxxxxxxxx
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