Thanks for the pat on the back, I appreciate it.
John Hermanson
___________________________________
(Closed 12/21 through 1/1/2001)
Camtech, Olympus Service since 1977.
21 South Lane, Huntington NY 11743-4714
631-424-2121 http://www.zuiko.com
Free Olympus Manuals: 1-800-221-3000
___________________________________
----- Original Message -----
From: "David A. Wilson" <davidawilson@xxxxxxxx>
To: "Olympus Mail List" <olympus@xxxxxxxxxxxxxxx>
Sent: Monday, December 18, 2000 10:00 PM
Subject: [OM] Great Service
| Having spent many years in the retail industry I have seen many fine
| examples of customer service, but I had one today that stands out from
most.
| It came from a Mr John Hermanson of CamTech. You see, I had this streak
| that was consistently appearing in the photos I was taking with my OM-1.
I
| sent Mr Hermanson a scanned image of an example photo with this streak and
| asked him if I needed my camera repaired. Instead of taking advantage of
my
| ignorance and telling me to send my camera in to him for repairs he simply
| and straight-forwardly shared the following instructions,
|
| "Remove lens and film. Set camera to B, fire shutter and look thru back.
| You will see a string or hair hanging down inside camera. Remove hair.
Use
| camera."
|
| Indeed, after following these instructions I did find a fine blonde
filament
| of lint. In fact, I had to use a magnifying glass in order to see it.
You
| see I am pushing 50 and my close-up vision left me several years ago.
| Anyway, I wanted to share this with you all in case you are looking for a
| honest and straight-up individual to deal with John Hermanson is who
want.
| Thanks
|
| David A. Wilson
| Original OM-1 owner since '75
| Used OM-10 owner since '99
|
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