The new mailers only have the New Jersey address. Might as well send them
directly to NJ. They also have an expiration date.
If you shoot Kodachrome you don't have too many choices. I have used A&I a
few times. But, I use the Kodalux mailers quite a bit but then I'm
usually not in a hurry. I also tend to send in many rolls at once.
Shipping is less and they process them together. Can't verify this but it
seems to help in film not be lost.
I wouldn't expect much knowledge from any one you at any big company.
Might have to ask for someone who really knows.
John
On Fri, 23 Jul 1999, John A. Lind wrote:
> At 19:26 7/23/99 , Jerry Stackhouse wrote:
> >[] Would you send Kodachrome 25 & 64 or Kodacolor to Fuji or to Kodak?
>
> Jerry,
> Regarding Kodachrome, there are not many labs that handle K-14. Likely it
> will end up with Qualex or Kodalux regardless who you hand it to.
>
> Regarding Kodalux mailers:
> I am currently having a devil of a time with Kodalux. After sending a
> mailer with a 120 size roll of E100VS (pro version of Elitechrome 100 Extra
> Color) to the Dallas address and not seeing anything for two weeks, I
> called Kodalux.
>
> This is the response I got from them over the phone:
> 1. Mailers are no longer handled in Dallas, TX. It is *all* handled in
> Fairlawn, NJ (film size or type doesn't matter).
> 2. They couldn't find any record of my film, but stated it was probably in
> transit to the Fairlawn lab.
> 3. When asked why they put a Texas address on the mailer if it all goes to
> New Jersey anyway, there was essentially an "I don't know" response.
> 4. When asked why, if the U.S. mail generally takes 3 days to get to
> Dallas, and even if they mailed it to New Jersey from there it should have
> been in New Jersey over a week, there was essentially an "I can't explain
> that" response.
> 5. When asked if they kept professional films refrigerated during all this
> incredible handling time prior to processing, the response was "I don't
> know how it's handled."
> 6. When asked why I should bother refrigerating professional film if they
> are not going to develop it within a reasonable time and subject it to "who
> knows what" in handling, the response was essentially "I can't explain that."
>
> In short, there is not much Kodalux can explain to me except they have no
> record of my film. I don't know if I'm going to call Kodalux again.
> However, since they are a subsidiary of Kodak, my next call will likely be
> to Kodak to ask why their subsidiary, Kodalux, cannot tell me anything
> about my film and why the people who answer their Inqury Hot-Line know
> nothing about photography and very, very little about film handling and
> processing.
>
> I bought two PK-12 Kodalux mailers a month ago, have only used one (with
> the above resulting) and they will likely be my last! At the least, if you
> use one, use *only* the Fairlawn, New Jersey address, say prayers, and keep
> your fingers crossed you will ultimately see your film again.
>
> -- John
> (peeved with Kodalux)
>
> < This message was delivered via the Olympus Mailing List >
> < For questions, mailto:owner-olympus@xxxxxxxxxxxxxxx >
> < Web Page: http://Zuiko.sls.bc.ca/swright/olympuslist.html >
>
>
< This message was delivered via the Olympus Mailing List >
< For questions, mailto:owner-olympus@xxxxxxxxxxxxxxx >
< Web Page: http://Zuiko.sls.bc.ca/swright/olympuslist.html >
|