Good !
Now, where is the link to the snaps?
Amities
Philippe
> Le 21 mars 2020 à 21:35, Michael R. Collins <MRC.OlympusList@xxxxxxxxxxxxxxx>
> a écrit :
>
> VESO = Vignette Every So Often, in these troubled times. Today's tale:
> checking grocery delivery options. (We're voluntarily mostly-isolating, while
> continuing to work at home.)
>
> 1. Signed up for Grocery Gateway, smooth enough and we like and trust Longo's
> [the small supermarket chain here that owns it], only issue is that the first
> delivery slot is about 10 days away. But a British-born Canadian, so queueing
> for an indefinite time is normal.
>
> 2. Bruno's [a small supermarket chain here, one is just up the street] says
> they're not able to take on any more delivery customers, understandable. They
> have asked customers to reserve 8:00-9:00 daily for elderly and more needy
> customers, I think I'll choose to qualify, first time was pretty peaceful and
> everyone well-behaved. I like Bruno's.
>
> 3. Pusateri's [another small supermarket chain here, one is just down the
> street] is opening an hour earlier at 7:00 daily for elderly customers; same
> choice for me. Also, though, the Pusateri's Web site says they've partnered
> with Instacart for shopping and delivery. Quick check shows Instacart is a
> San Francisco-based multinational (US and Canada), since 2012, some dubious
> business practices, but almost any port in a storm at the moment. Except
> cruise ship ports.
>
> Sign up, no problem. Start shopping at Pusateri's as a test, initially no
> problem. Got seven things in the cart, go to the cart to check out, oops,
> "Pusateri's: Delivery unavailable". Wha?
>
> Pusateri's has a blog, apparently they suspended the delivery service on the
> 17th, reinstated it on the 19th, so that can't be the issue. Decide to
> double-check in the morning before calling them to rant.
>
> Morning: lo and behold, there's a "within 5 hours" slot available today,
> though nothing after that until Thursday. Called Pusateri's anyway and left a
> message, want to understand why I couldn't set any delivery date/time last
> night.
>
> Order confirmed. First, "Erika K is shopping your order." Then after a long
> while it's Fred. Then it's Carol S. And together with each notification, I'm
> invited to "add items before shopping begins". Wha?
>
> Then the delivery window, initially 2:10-3:10, is revised to 3:30-4:00 due to
> "a surge in customer demand"". But haven't I had *three* people shopping for
> me for hours already? Something not truthful here.
>
> At 2:51, text says driver is en route (local Pusateri's is 2 minutes away,
> but don't know which one Carol was shopping at), Web site status says Carol
> is still shopping for me, status is Shopping Complete but not In Transit.
> Hmmm.
>
> At 3:25 Carol deposited the bag on the doorstep (but didn't ring the doorbell
> as instructed). Just what we ordered, all good.
>
> Will we continue to use Instacart? Probably, though will reevaluate after the
> first Grocery Gateway end-to-end experience (so far very straightforward).
> But this is 2020, for $%^&* sake - can't a company with a valuation of $8B
> run a simple business properly, after 8 years of practice?
>
> Michael
>
>
> --
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