All the while Nikon is "killing off" their authorized service department. Which
speaks well of Olympus.
WayneS
At 12/12/2019 06:25 PM, martin wrote:
>It's fashionable - and often justified - to criticize company
>after-sales/repair service. This story has a happy ending as I ended up
>being well treated by Olympus recently.
>
>This summer the shutter on my E-M5 Mk1 jammed. I'd been hoping that the Mk1
>would end up as a backup body to a Mk3. Not to be.... Anyway, the body came
>back in around two weeks, with a new shutter and some other replacementÂ
>bits. However, it only lasted until its first outing, before the shutter
>jammed again. So, it went back to Olympus (Canada) under warranty and after
>some helpful discussion with the Oly Service people (in Bogotá). Two weeks
>later, a parcel arrived: a refurbished E-M5 Mk2 body, complete with all
>accessories.
>
>So, credit where credit is due. While I'd been waiting to see the new Mk3,
>I'm happy with the Mk2, an improvement over the original. Now, all I need is a
>lens to make use of the sync-IS.....
--
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