Re: [OM] OT: lost my drives

[John Hudson]

Jim ....... tried that but with no success. The machine no longer 
recognizes a 2tb pocket sized portable drive.
jh

On 1/15/2017 11:20 AM, Jim Nichols wrote:
> John,
>
> If you haven't already done so, I would power the desktop all the way
> down, and restart it, with the external drives connected.  If that
> doesn't get them recognized, then unplug and replug the USB connections,
> with the Start/Computer screen display in view.
>
> Jim Nichols
> Tullahoma, TN USA
>
> On 1/15/2017 8:58 AM, John Hudson wrote:
> > Until two days ago my Win10 desktop machine recognized two 8tb
> > external hard drives used for backup purposes. Both drives were
> > accessible through Windows Explorer.
> >
> > Yesterday that recognition was lost for reasons unknown.
> >
> > I have checked the life of the Win10's USB ports via the device
> > drivers tab in the control panel. The USB ports all look to be active.
> >
> > The Win10 machine still recognizes a 1tb external hard drive.
> >
> > Both 8tb drives are recognized by my notebook running Win 8.1
> >
> > Is there any advice on how I can get my Win10 machine to again
> > recognize those two 8tb drives?
> >
> > Thanks
> >
> > jh
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