A possibility Jez. However when you look at the terms of their "Guarantee" it
states that they will do the work "in House" and you will be charged for the
cost of any parts, so not really a guarantee. I would prefer the work to be
done by Olympus, at least they guarantee their repairs.just annoyed that this
problem seems to be well known by Olympus, probably a design fault, and that I
had not been able to pay by credit card! BEWARE!! Regards John Duggan, Wales, UK
From: Jez Cunningham <jez@xxxxxxxxxxxxxx>
To: Olympus Camera Discussion <olympus@xxxxxxxxxxxxxxxxx>
Sent: Monday, 26 September 2016, 12:25
Subject: Re: [OM] E-M5ll Repair.
Couldn't you ship it back to the HK seller and claim on the HK warranty?
On 26 September 2016 at 12:08, JOHN DUGGAN <john.duggan10@xxxxxxxxxxxxxx>
wrote:
> Update on my sick OM E-M5ll. I have just spoken to Olympus UK. After
> discussing the issue it seems likely that a wire to the display screen has
> sheared. The clue being that the screen rotates completely around it's
> pivot and does not come to a hard stop. According to to the techie this has
> become a common issue!! However due to the fact that it was sourced in Hong
> Kong the Guarantee is void - even though this camera is less than 6 months
> old with less than 2,000 shutter actuations. I have used the tilt and
> swivel feature on the display perhaps a dozen times , and have NEVER forced
> it. I am very sensitive to mechanical issues.Camera Must be sent to
> Nottingham. They will then send it to the European service centre in
> Portugal. Crossing fingers that the repair is not extortionate. Estimated
> time for repair.....2 to 3 wks door to door.
> As regards the possibility of a claim via credit card "fitness of goods"
> this is a non starter. When I tried to pay via credit card the transaction
> was declined....message stated " Please use PayPal, you have more
> protection." PayPal takes the money straight from my current account!
> Bugger!!PayPal, amongst it's mass of conditions explicitly states that it
> cannon be used for warranty issues! Regards John Duggan, Wales, UK
--
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