Re: [OM] Basic question re Om D E M5

[Chuck Norcutt]

Yes, I remember your quote.  But the invoice said they had updated the 
firmware but it was already at that level.  And when I installed it it 
did wipe out the settings.
Chuck Norcutt



On 7/12/2016 3:06 PM, Moose wrote:
> On 7/12/2016 10:33 AM, Chuck Norcutt wrote:
> > My E-M1 is at latest level and installing it destroyed the settings.
> OR - the tech reset the camera intentionally, as a part of
> policy/procedure.
>
> Quoting myself from 6/20
> =====================
> Think it through. You run the official service operation for a major
> camera company. Would you let a camera go back, no matter what it was in
> for, without at least a modest check on its functionality, perhaps both
> on receipt and after service?
>
> "I just sent it in for sensor cleaning, everything was working fine, now
> I got it back and ___ doesn't work, you owe me a free repair!"
>
> Thus, reset everything and do a few tests, including test shot(s).
>
> Not such a bad idea, as they apparently found a bad thingie and replaced
> it, before you noticed it was failing, no?
> =====================
>
> Repeating Moose
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