Re: [OM] Dealing with Oly Service

[Chuck Norcutt]

It appears that my E-M1 has been properly cleaned... inside and out. 
The turnaround wasn't too bad and the price was reasonable... what I 
didn't like was the drama in between.
Chuck Norcutt


On 6/15/2016 3:30 PM, Moose wrote:
> On 6/15/2016 3:37 AM, John Hermanson wrote:
> > Precision Camera was handling ALL Olympus warranty work.  Last I
> > heard, their office in El Paso was so bad, they lost the contract.
> > All work ended up going to Connecticut.   There may be other offices,
> > but it sounds like the customer doesn't get handled well. "smudges on
> > body casing..." what the hell is that.
> Some time in the last 2-3 years, a refurb Pen I'd bought from Cameta
> developed a fault. Whenever the battery was removed, even for a moment,
> it lost date/time and settings. I sent it to Cameta, they sent it to Oly
> service, and it came home repaired in about a week (?) - quicker than I
> had expected, anyway.
>
> I don't know what was involved in repair, but I had no complaints.
>
> Date Time Moose
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