Thanks for the reminder about the router password. I did reset the
router but forgot about the password so I'll need to change it back.
After resetting the router and replugging cables the last digit of the
laptop's IP address changed from 2 to 4. However, both machines were
and are able to resolve the computer's name to the correct IP address
both before and after the reset and cable replugging.
But nothing else has changed. Whether it's ping or tracert the
computer's name is resolved to the correct IP address, works from the
desktop to the laptop but fails with a timeout from the laptop to the
desktop. And maddeningly, even though the desktop knows the laptop's
name and can ping it by name that's all it can do. Trying to map a
drive still elicits "The network path xxxxxxxxx could not be found."
Both machines correctly point to the gateway as 192.168.x.1. I don't
understand much of this stuff but I assume they have to be talking to
the gateway (router) in order to get to the net and to resolve the
computer's names to IP addresses and to recognize the change in address.
Chuck Norcutt
On 7/31/2011 9:03 AM, WayneS wrote:
> It seems there must be a basic mis-configuration somewhere. What
> gateway does the laptop point to? It should point to the router,
> if not, then it won't resolve local addresses correctly. It would allow
> you to connect to the internet fine, but not local machines.
>
> You can also try, from a command prompt:
>
> tracert 192.168.x.1, 2 and 3
>
> and see where it hangs. This command returns more information than Ping.
> You can also run trace route from the router config page.
>
> One other desperate move is to push the reset button on the router,
> assuming you don't have a lot of configured settings you need to re-enter.
>
> I'm sure you have probably set a router password, but if not, routers these
> days are easily hackable, ...for the more paranoid minded.
>
>
> At 7/30/2011 09:31 PM, you wrote:
>> Well, it's been a totally frustrating day.
>>
>> The desktop can ping the laptop by name which gets translated to the
>> correct address and all 3 trials are successful.
>> The laptop can ping the desktop by name, which gets translated to the
>> correct address but the ping is not successful. It times out on all 3
>> trials. Yet we know that both machines have internet connectivity
>> through the router since the internet is working fine.
> ...
>
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