I agree in general but I would still like the option to say
something. I have left just four negatives in my time - two as buyer
and two as seller. And received one from a buyer who didn't ask for
the refund he'd have got.
http://www.pbase.com/afildes/ebay_horrors
When I check on Toolhaus, I find that the people who cause the most
negative feedback by a country mile are idiot buyers, not sellers.
You know the stuff, "It took longer than three days to arrive from
Uzbeckistan," "The customs charges were excessive," "The stamp on it
was for four dollars but he charged me five dollars shipping the evil
rip-off merchant," "It said used in the listing but but it had
actually been used," and so on.
Recently I sold a computer game locally. No payment, no response.
None. Later his developing feedback made it clear that this bunny
simply bids on two or three listings and then completes the
transaction on the cheapest win, ignoring the protest of the other
sellers. At present, his poor feedback from sellers shows that he is
a squirrel. What penalty will there be for him in future? He'll have
no negative ratings and the unpaid item strikes won't show up on his
feeback rating will they? I sincerely hope that there will be some
way of challenging and removing negatives in future - I've seen quite
a few that were simply mistakes ("Good deal" - negative or neutral!).
Either that or there must be a sunset clause on negatives - expunged
after a year perhaps.
Andrew Fildes
afildes@xxxxxxxxxxxxx
On 22/04/2008, at 9:45 AM, Daniel Sepke wrote:
> It's because of the risk of retaliatory feedback that you don't see
> negatives much anymore. A lot of sellers only leave feedback for
> buyers
> after the buyer has posted for them. I know as a seller I started
> to do that
> because of a difficult buyer. I was not prepared to deal with
> problem buyers
> without some sort of tool to use in the very last resort.
> Thankfully I have
> not any truly difficult buyers in the last few years, in the past I
> have had
> some doozies let me tell you.
>
> Negative feedback has very little to do with how eBay deal with
> problems
> anyway. If you have a problem buyer you will get more done by
> reporting them
> as a Non Paying Bidder than you will by just leaving negative
> feedback. I
> haven't left negative for a NPB in years but I have reported every
> one of
> them (thankfully they have come down in number over the years). The
> risk to
> me of getting a neg back in response just isn't worth it when as a
> seller
> 98-99% positive is a semi-requirement to getting good sales (I have
> a 99.8
> with early three negs in just over 10 years on eBay).
>
> I would suspect you will soon see negatives more often once the rules
> change. I also think that only mid level high quality sellers will
> have
> unblemished records in the future. High volume sellers will get
> more negs
> than they do now and as a result there percentages will go down. Low
> experience sellers who don't know the expectations will likely
> suffer as
> well (with financial consequences as we have discussed here recently).
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