I buy all my printer supplies from them and have never had any problems or
complaints. Everything I have received has been well packaged and the only
time I managed to order the wrong toner cartridges the return was easy - I
had of course to take it to he Post Office myself.
J
----- Original Message -----
From: "John Hermanson" <omtech1@xxxxxxxxxxx>
To: <olympus@xxxxxxxxxx>
Sent: Wednesday, June 20, 2007 7:40 AM
Subject: [OM] Re: OT Supermedia
>
> Thought I'd try a supply of Taiyo Yuden DVDs from www.supermedia.com
> Wow, seems like a good outfit, and free shipping. Take a look at the
> condition the package came in, practically no packing material inside.
> Package got delivered while I was out.
>
> http://www.zuiko.com/index_029.htm
>
> If it had been well packed and THEN damaged, I'd have filed a claim with
> UPS.
>
> I immediately asked their customer service to issue a "will call" so UPS
> could pick the box up and take it back. First they suggested I ship it
> back, I felt that since it's their fault contents are in this condition,
> why should I have to spend anything to get it back to them? Now, they're
> ignoring my emails.
>
> Comments?
>
> ___________________________________
> John Hermanson
> Camtech Photo Services, Inc.
> 21 South Lane, Huntington NY 11743
> 631-424-2121 | Olympus OM Service since 1977
> http://www.zuiko.com | omtech1 AT verizon dot net
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