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[OM] Re: [OT] Poor phone service rant

Subject: [OM] Re: [OT] Poor phone service rant
From: "Wayne Culberson" <waynecul@xxxxxxxxxxxxxxx>
Date: Fri, 15 Jun 2007 07:45:09 -0300

> Wayne:
>
> Does your local TV or newspaper have a troubleshooter (omsbudsman)? We 
> have
> an excellent one with WHAS TV. She has saved local consumers over 2.75 
> million
> dollars in the past four or five years. (They keep a running total.) We 
> also have one
> with the Courier-Journal. Both have a tremndous amount of influence. It is 
> amazing
> to see the changes in attitude when the problems are aired on TV or 
> printed in the
> newspaper. The TV woman is especially good. She will go after anyone. If 
> you have
> such, you might give it a try.
>
> Robert
>

I've thought about that sort of thing, but hate the publicity it would give 
us.

Wayne 


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