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[OM] Re: The Shock of Influence

Subject: [OM] Re: The Shock of Influence
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Wed, 11 Apr 2007 08:47:58 -0400
Undoubtedly they are.  But with 950,000 survey responses there is no 
reason to believe that those people are any more likely to buy Vivitar 
or Olympus than any other brand.  All brands should be equally afflicted 
with bozo buyers.  Statistically, 950,000 is a *big* number.

Chuck Norcutt

John Hermanson wrote:
> Whenever I get a call from a digital user who's having problems, they 
> say, "blah, blah, blah...my camera doesn't work", then I say "what 
> happened to it?".  Then they say something like "the lcd is cracked" or 
> "the zoom is tilted".  "So, you dropped it?".  "It's still under the 
> warranty, will you fix it for free?"  "No one will fix it for free, 
> dropping it cancels the warranty".  "Well, after you fix it, will that 
> re-instate the 1 year warranty?" . "No, the 1 year warranty is gone 
> forever once you drop it."  Maybe these are the people who filled out 
> the survey card for CR.

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