When the sample size is significant, I've found the trends to be quite accurate.
Overstock.com is a good example. Lots of glitzy television adverts,
well designed Website, strong presence in search engines and *bad*
customer service which is reflected in comments. Don't ask how I know
this . . .
And yes, I did note you said "like"; it showed up as a hyperlink in my
mail reader and I just wanted list members to be aware of their track
record.
ScottGee1
On 1/15/07, Joel Wilcox <jfwilcox@xxxxxxxxx> wrote:
>
> Sure, avoid it, by all means if you want to. I just said "like
> refurbdepot." For the record, I haven't bought a lot from them (maybe
> 4 items), but their performance has been perfect when I have. Things
> can change though. I guess I've probably used Amazon more in recent
> months for refurbs.
>
> Also, how much do you trust things like reseller ratings? When I've
> checked the actual feedback on those kinds of services, it sure looks
> like a lot of repetitious padding to push the score up to me.
>
> Joel W.
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