I sent the following to Comcast about the blockage (or at least the appearance
of blockage)of the List Digest:
Comments:
It would appear email from Listar [listar@xxxxxxxxxx] is being blocked as spam.
It is a mass mailer to SUBSCRIBERS and as such it isn''t un-invited spam.
Others on the mailing list have stated that they stopped receiving the daily
emails on December 7, and all who have stated that they are no longer getting
the emails are Comcast customers. Any way that I get it enabled again? Pretty
Please????
And the following (with my editing of the name of the Comcast responder):
Dear Jay,
Thank you for your message.
After reviewing your email, it appears as though there might be an issue with
blocked email. To ensure correct handling of this issue, the mail administrator
for the sending domain will need to visit the following address and submit a
"Blocked Provider Request Form":
http://www.comcastsupport.com/rbl
Customer Security Assurance cannot address blacklist issues from individual
customers.
When submitting the form, suggest the mail administrator include a copy of the
email header, as well as the mail server names. The sender will want to review
the error message provided with the bounce back message from Comcast to help
identify the blocked IP address, which will be located in an error code starting
with "550." Have the mail administrator include each IP address currently
blocked so we can fully investigate the issue. You can learn more about how to
identify a blocked IP by visiting the following page:
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18667
Also, the following links will provide additional information helpful to
resolving issues when a blocked IP sends email to the Comcast.net domain:
BL001 http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18625
BL002 http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18626
BL003 http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627
BL004 http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18628
Please note that Comcast is not blocking individual senders, but only mail
servers that have sent high volumes of spam to the Comcast.net domain.
For answers to frequently asked questions and updates on new features, please
visit www.comcast.net and select Help.
Remember that Comcast will never ask for your password or billing information
via e-mail.
Thank you for choosing Comcast.
Sincerely,
xxxxxxxxxx
Comcast Online Customer Support
*****************
So it would appear that Comcast wants the Email Admin of the listar mailserver
to send them information requested in the first URL (comcastsupport.com/rb1).
I haven't found a spot where they list blocked email servers.
Is it just the Digest or are the individual emails also being blocked?
Jay - reading the web page 'cause Comcast thinks Olympus is spam.
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List usage info: http://www.zuikoholic.com
List nannies: olympusadmin@xxxxxxxxxx
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