This is a follow-up on the missing Kodak film story. I sent an e-mail to Kodak
stating the problem. I received a prompt reply giving me an "800" number to
call and the correct extension number for a customer representative. He
apologized for the mishap, although it probably wasn't Kodak's fault, took the
necessary information and said that he would forward it to Marketing for a
reissue of the free film. He said to expect four to six weeks for the
replacement film. So...someone at Kodak listens. I'll post a follow-up when /if
the film arrives safely next time.
BTW...my son received his film today. Four boxes of 120, although he requested
35mm. He doesn't have a 120 format camera. Luckily, I have two. ;o)
Robert
----- Original Message -----
From: Bruce Nolting <bruce@xxxxxxxxxxxx>
Date: Wednesday, November 29, 2006 16:06
Subject: [OM] Re: Got my free Kodak film - sort of
To: olympus@xxxxxxxxxx
>
> I've heard on other forums about a lot of people receiving empty
> tubes.Also there are now piles of this stuff showing up on the
> auction site.
> Coincidence? I'm still waiting for mine.
>
> > -----Original Message-----
> > From: olympus-owner@xxxxxxxxxx
> > [mailto:olympus-owner@xxxxxxxxxx] On Behalf Of
> > r.burnette@xxxxxxxxxxxxx
> > Sent: Wednesday, November 29, 2006 12:08 PM
> > To: olympus@xxxxxxxxxx
> > Subject: [OM] Re: Got my free Kodak film - sort of
> >
> >
> > I can top that error. Just received my film today...sort of.
> > I received a container with a letter stating that my film was
> > enclosed, brochure and rebate form (if I purchase $125 worth
> > of film). No film. Since the container has pop off ends and
> > was not sealed, either someone at Kodak goofed and neglected
> > to include the film or someone in the postal service decided
> > to take up Kodak's free film offer without having to go
> > through Kodak to get it. No way to determine which it was. Oh
> > well...easy come; easy go.
> >
> > Robert
> >
> > ----- Original Message -----
> > From: Bill Pearce <bs.pearce@xxxxxxx>
> > Date: Wednesday, November 29, 2006 13:33
> > Subject: [OM] Re: Got my free Kodak film - sort of
> > To: olympus@xxxxxxxxxx
> >
> > >
> > >
> > > > It's just Kodak being Kodak, I think. I asked for 120...and
> > > got 3 rolls of
> > > > 35 and 1 of 120.
> > > Exactly. As one who has dealt with the ever elusive Kodak Man,
> > > and with the
> > > company as a professional customer since about 1972, never
> > > underestimate the
> > > power of Kodak to do flaky things. Clever marketing? Would
> be
> > > the first time
> > > since they made the box camera.
> > >
> > > Bill Pearce
> > >
> > >
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> > > List nannies:
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> >
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