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[OM] Re: FW: Olympus Raw support [Incident: 060613-000002]

Subject: [OM] Re: FW: Olympus Raw support [Incident: 060613-000002]
From: Wayne Harridge <wayneharridge@xxxxxxxxxxxxxxx>
Date: Fri, 16 Jun 2006 10:49:37 +1000
Exactly the same response as I received John.  Pretty lame response really, I 
know that if I didn't already own the product I wouldn't purchase it based on 
that response.  Sounds like the product might stagnate under Corel.

...Wayne



> John Gettis <jgettis81@xxxxxxxxxxxxx> wrote:
> 
> 
> Following our discussion on Raw support for the E300 and E500 I sent an
> Inquiry to Corel about it here is the core of the answer from Corel.  
> Not
> that the answer was much help
> 
> 
> > Response (Gage L.) - 06/15/2006 09:14 AM
> > Hello John,
> >
> > The following Knowledge Base article provides detailed information 
> about
> the Digital Camera Raw formats supported by Paint Shop Pro X and Corel
> Photo Album 6.3.    
> >     
> > Title: Paint Shop Pro X and Corel Photo Album 6 Camera Raw file format
> support 
> > Link:
> http://support.corel.com/scripts/rightnow.cfg/php.exe/enduser/std_adp.php
> ?p_
> faqid=758590&p_created=1125687576   
> >     
> > It's possible that support for a currently unsupported camera could be
> added in a future update. Use Help | Check for updates from within Paint
> Shop Pro X or Help | Software Updates from within Corel Photo Album 6 to
> check for and obtain updates. Pursuant to company policy, we can't 
> provide
> details about future product devlopment; therefore, we can't say whether 
> or
> not support for specific cameras will be added. Customers with 
> unsupported
> cameras that would like to help us improve future camera support can
> provide us with sample files. Please let us know if you're interested in
> providing sample files and we'll provide you with details about how to 
> get
> the files to us. 
> >
> > Regards,
> >
> > Gage
> >
> > Corel, Corporation
> >
> >
> >
> >
> >
> > Customer (John Gettis) - 06/13/2006 12:53 AM
> > When will Paint Shop Pro support Olympus Raw files from E-500 camera.  
>  I
> have used all versions of this program since the first version. Thanks 
> John
> >
> >
> 
> >
> >
> >
> 
> 
> 
> ==============================================
> List usage info:     http://www.zuikoholic.com
> List nannies:        olympusadmin@xxxxxxxxxx
> ==============================================

Wayne Harridge

http://lrh.structuregraphs.com

==============================================
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