I believe all the Japanese manufacturers are withholding digital service
manuals from outside repair shops and the public. May be something they
decided at their monthly JCIA (Japan Camera Industry Association?)
meetings.
___________________________________
John Hermanson
Camtech Photo Services, Inc.
21 South Lane, Huntington NY 11743
631-424-2121 | Olympus OM Service since 1977
http://www.zuiko.com | omtech1 AT verizon.net
Winsor Crosby wrote:
> It seems to be related to the crazed local warranty policies and
> different national pricing. I understand that Nikon does not supply
> critical parts to third party repair shops. Nikon will not even
> repair non-USA warranty cameras in the US even if the person is
> willing to pay the cost of repair. If your Hong Kong purchased camera
> or lens fails you have to send it there for repair. And by God, you
> are not going to get a gray market item repaired anywhere. I don't
> know what they do if you buy a used lens and can't prove it was
> originally sold in the US.
>
> I could be wrong, but I think Canon is the only one with a sensible
> policy of fixing anything with the Canon name on it, just not for
> very long. :-)
>
>
>
> Winsor
> Long Beach, California, USA
>
>
>
>
> On May 15, 2006, at 5:33 AM, John Hermanson wrote:
>
>
>>Olympus has purposely withheld digital service manuals from
>>independent
>>repair shops and the public. The only ones who get them are the sweat
>>shop subcontractors. Good luck. You may be able to find black market
>>copies on ebay. Recently Fuji and Sony decided to stop supplying
>>manuals AND parts. Anyway, how can an outside ship compete when
>>net on
>>a cracked lcd panel is $75-100?
>>
>>
>>___________________________________
>>John Hermanson
>>Camtech Photo Services, Inc.
>>21 South Lane, Huntington NY 11743
>>631-424-2121 | Olympus OM Service since 1977
>>http://www.zuiko.com | omtech1 AT verizon.net
>>
>>
>>Joe Gwinn wrote:
>>
>>>I finally went digital, buying an eVolt 500 two weeks ago. Still
>>>learning how to use it, but the workflow sure is easier than with
>>>film, the key being that you can tell immediately if you got the shot
>>>or not.
>>>
>>>I always get the service manual on cameras I own, even if I don't
>>>plan on trying to repair it myself, to better understand the camera.
>>>So, I called Olympus America up, and tried to buy a service manual.
>>>After much circular motion and time on hold, I finally talked to a
>>>manager in the camera repair and parts operation, and he said that
>>>Olympus Japan forbids giving copies to any but authorized service
>>>facilities/people. When did this policy start?
>>>
>>>Anyway, is there anything more technical than the users manual
>>>available?
>>>
>>>Patent numbers would probably work as well.
>>>
>>>Joe Gwinn
>>>
>>
>>
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